TAX COMPLIANCE

Dear Valued International Customers,

Greetings from Hifona, your trusted source for Paper lantern products from Sri Lanka. We greatly appreciate your patronage and would like to provide you with important information regarding tax compliance for international orders.

Tax Regulations and Your Responsibility:

When placing an order with Hifona, please be aware that your purchase may be subject to import duties, taxes, and customs fees imposed by your country's government. These charges are typically determined by your local customs authorities and may vary from country to country. We recommend that you familiarize yourself with your country's specific tax regulations and requirements.

Payment of Import Duties and Taxes:

As a customer, it is your responsibility to cover any import duties, taxes, or customs fees associated with your order. These charges are not included in the product price or shipping costs displayed during the checkout process on our website. To avoid any unexpected costs or delays, we recommend contacting your local customs office or tax authority for detailed information about the applicable fees and procedures for payment.

Invoice and Documentation:

To assist you in complying with your country's tax regulations, we provide a detailed invoice with your order, which includes product descriptions and values. Please retain these documents for reference and for submission to your local customs authorities if required.

Customs Declarations:

We take compliance with international customs regulations seriously. Our shipments are accompanied by accurate customs declarations, including the contents and value of your order. To ensure a smooth customs clearance process, please provide accurate and complete shipping information during the checkout process.

Returns and Refunds:

In the event of a return, please note that import duties, taxes, and customs fees are generally non-refundable. You may be eligible for a refund of the product's purchase price, but it's essential to consult your local customs office or tax authority regarding potential refund procedures for these fees.

Customer Support:

Should you have any questions or concerns regarding tax compliance or customs regulations related to your order Feel free to contact us at Contact@Hifona.com . We are committed to providing you with the guidance and information you need.

Thank you for choosing Hifona for custom made paper lanterns . We value your business and are dedicated to making your shopping experience as seamless as possible.

Warm regards,

Hifona Team